AI Product Manager | AI Systems Builder

Ezeh Ikenna

Founder, Rithma Labs

building agentic systems from Nigeria

I map the gaps, friction and flow.

I am not that interested in Agents, I am interested in the structure underneath ~ the handoffs, the workflow gaps, the 5-minute decision that stalls for 48 hours. My approach is to re-imagine the process, then build agents into it.

view my work →download CV ↓

follow the plane

ezeh@pm - re-building processes

$ /whoami. applied AI pm · operations engineer · across time-zones. $ /current-focus. llm agents · systems building · ai security & governance. $ /sop: spec - evaluate - log. ✓ mapped · shipped · live. ✓ process rebuild

01 / ABOUT ME

i own the maps & specs before the code.

I’ve spent the last few years in banking infrastructure, high-end retail operations, an AI agency, and now in AI infrastructure. The industries kept changing, the work didn’t.

Every time, the actual job was the same: find the part of the system that’s quietly costing everyone time, and rebuild it so nobody has to think about it again.

02 / WORK IN PROGRESS

see what I am building...

  • 01 ~

    Invoice Exception Handler

    Automated Accounts Payable Reconciliation & Audit

    Plugs into financial and ERP workflows to automatically scan incoming vendor purchase orders against bills. Isolates line-item pricing discrepancies, tax mismatches, or missing delivery receipts, routing only non-standard exceptions to human managers while passing clean invoices straight to payment processing.

    • FastAPI
    • PostgreSQL
    • Ollama/Qwen
    View→

  • 02 ~

    Large Language Model Wikipedia

    Internal SOP & Compliance Knowledge Retrieval

    Acts as a centralized, privacy-first knowledge engine for complex organization policies, standard operating procedures, and internal documentation. Operations and support teams query the system in natural language to retrieve verified, context-aware answers instantly, eliminating manual document searches and reducing employee onboarding time.

    • LangGraph
    • Vector DB (RAG)
    • FastAPI
    View→
See all →

03 / EXPERIENCE SO FAR

a decade of work.

  1. 01 ~

    Rithma Labs (Global AI & Systems Consulting)

    Founder

    Sept 2024 – Present

    • Built an n8n pipeline for an enterprise logistics company, routing CRM and deal data to billing and project tools with a guardrail step for edge cases, cutting admin overhead 85%
    • Deployed a self-hosted AI model for a global construction firm, evaluated against sandbox cases before going live, quadrupling invoice processing capacity during peak weeks

    DEPLOYING AGENTIC SYSTEMS GLOBALLY

  2. 02 ~

    Standard Chartered Bank

    Operations Systems Partner

    Aug 2021 – Dec 2024

    • Monitored the bank's in-app automation for real-time customer engagement and support, flagging issues and coordinating fixes with cross-functional teams
    • Collaborated with compliance and engineering teams to roll out a digital KYC verification platform aligned with Central Bank of Nigeria requirements

    AUTOMATION, KYC, CREDIT SCORING

See all →

04 / THE TOOLKIT I USE

the kit behind the work.

  • Build

    • Python
    • FastAPI
    • PostgreSQL
    • Docker / AWS
    • Claude Code / Codex

  • Agents

    • LangGraph
    • Chroma DB
    • RAG pipelines
    • MCP / LLM APIs

  • Evaluate

    • Langfuse
    • LangSmith
    • Golden datasets
    • Regression suites

  • Automate

    • n8n
    • Zapier
    • Google Workspace
    • GoHighLevel / HubSpot